Scholarship winner

"When Dave and I moved to Payson, I refused to switch to any other credit union or bank. I’ll do business with Arizona Federal even by long distance!"

The Dictionary
Our quarterly feature focusing on your definitions of service.

Arizona Federal, Our Slice of Heaven

Arizona Federal helped me to create my own little slice of Heaven. Two months ago, I called Robyn Stotts [in the Loans Department] to acquire a home equity line. Within a few days I had the entire line of credit I requested. This allowed me to pay off all my credit cards and several other bills. But more importantly, it provided enough left over that it allowed my fiancée and I to fulfill a dream we have had.

Laurie, my fiancée, and I decided that this was our shot at starting up a new company. We wanted to own and operate a corporate chair massage business of our own. The name of the company: Heaven. The Massage. None of this could have been done without the capital I was able to acquire in the home equity line of credit from Arizona Federal.

In this first month, we have been forced to hire massage therapists to cover the demand we have generated. We have both quit our employment with other companies. All this success could never have happened without my relationship in the last six years with Arizona Federal. You have helped heal me in ways that not even a great massage from my incredibly talented fiancée could have done.

Thank you, Robyn and everyone at Arizona Federal involved in helping to make our dreams come true.

- S. Schaefer, Litchfield Park, AZ

Great Service Both in Person and Online

I have been a customer for a long time and I have always been treated with great service. I have had several different types of loans and applied for all of them online. The response I get is blazing fast. Recently, I read the article about the benefits of a HELOC. I applied online and, just like before, I got the approval within minutes. Everyone I meet at Arizona Federal is always professional and friendly. Thanks for the great service.

- B. Scobee, Queen Creek, AZ

A Long Distance Relationsip that Works

I had mailed a large check to be deposited. When it had not shown up on my account after several days, I was very concerned. Kristi Robinson [in Teleservices] contacted the processing department for me, located my check and reassured me it would be deposited by 2:00 that day.

I’ve been with Arizona Federal for about 15 years. When Dave and I moved to Payson, I refused to switch to any other credit union or bank. I’ll do business with Arizona Federal even by long distance!

- S. Mullis, Payson, AZ

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